By accessing the web site at http://www.fundandseek.com, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.
In no event shall Fund & Seek Ltd or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Fund & Seek Ltd's Internet site, even if Fund & Seek Ltd or a Fund & Seek Ltd authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Fund & Seek Ltd's web site could include technical, typographical, or photographic errors. Fund & Seek Ltd does not warrant that any of the materials on its web site are accurate, complete, or current. Fund & Seek Ltd may make changes to the materials contained on its web site at any time without notice. Fund & Seek Ltd does not, however, make any commitment to update the materials.
Fund & Seek Ltd has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Fund & Seek Ltd of the site. Use of any such linked web site is at the user's own risk.
Fund & Seek Ltd may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Any claim relating to Fund & Seek Ltd's web site shall be governed by the laws of London, United Kingdom without regard to its conflict of law provisions.
Fund & Seek retains 5% of all donations made through the platform. When you use our services, you agree to the Terms of Service set forth by Fund & Seek. Any and all changes regarding the fees associated with use of Fund & Seek will be noted in this agreement and communicated to our current Campaigners and Partners.
Stripe charges a processing fees for each transaction as follows.These fees are also outlined on our pricing page.
The Fund and Seek Privacy Policy defines our approach to privacy and data protection. It explains the types of information we collect about you and what we do with that information. It also summarises the steps we take to safeguard your personal information, and outlines what you can do to change your preferences.
We understand our responsibilities to treat personal information with respect, and acknowledge it is important to make you aware of how we collect, store, and disclose information you have shared with us. Our aim is to assist you to make an informed decision about sharing personal information with Fund and Seek.
This Privacy Policy may be updated from time to time so we recommend that you review this so that you are aware of your rights and any changes. If you are engaging with Fund and Seek on behalf of others, it is your responsibility to ensure that those you represent are aware of the content of this Privacy Policy and consent to your acting on their behalf.
When this policy refers to “Fund and Seek”, “us”, “we” or “our” it refers to Fund and Seek Limited, which is responsible as the Data Controller for the security and management of your personal information.
Fund and Seek collects personal information about you through a number of sources, depending on the circumstances of your engagement with us. Personal information collected and held by Fund and Seek may include:
• Your name, email address, contact details, gender, date of birth and nationality
Personal data is either supplied by you directly to Fund and Seek, or provided to us by someone representing you.
Additional non-personal information is collected from visitors to our website and users of our mobile applications and some of this information is collected using cookies (please see the ‘How we use cookies’ section below for further details). This information is collected for the purpose of improving user experience and the relevance of information presented, and may include details of webpages visited, your IP address, and the time and date and origin of your visit. This information cannot be attributed to you individually.
Online payments are processed through a secure third-party site, and Fund and Seek does not receive or have access to personal information such as bank or credit card details.
We collect, hold, use and selectively disclose personal information about you in order to administer the function of running effective fundraising campaigns. In the performance of our normal business activities we may use your information in the following ways:
Whenever we process your data for this purpose we will keep your personal information rights in high regard and take steps to safeguard personal information. You can opt-out of receiving marketing information, or allowing us to process your information for these purposes at any time by using ‘unsubscribe’ links, or contacting us directly.
We process this personal information on a number of legal grounds, including with your consent, for the purposes of providing services to you under an existing or potential contract, to comply with legal obligations imposed on us, to protect your vital interests (for example, in the case of medical emergencies) and / or for our legitimate interests where these are not overridden by your rights.
We will only use your personal information within Fund and Seek for the purposes for which it was obtained. We do not provide your personal information to other third-parties without a lawful ground for that disclosure. We will not, under any circumstances, share or sell your personal information with any third party for their own marketing purposes, and you will not receive marketing from any other companies, charities or other organizations as a result of giving your details to us. Where your personal information is transferred to a third party in a non-approved country we ensure that suitable safeguards are put in place to ensure your personal information and rights are protected.
We may share your personal information with:
Internal stakeholders: In order to undertake the processing as set out above, our normal business and to provide you with a high quality of service and support, we may disclose your personal information to our employees, directors, contractors or approved third-party service providers located either in New Zealand or overseas.
We do not allow these external organisations to use your data for their own purposes or disclose it to other third parties without our consent and we will take all reasonable care to ensure that they keep your personal information secure.
We will also comply with legal requests where disclosure is required or permitted by law (for example to government bodies for tax purposes or law enforcement agencies for the prevention and detection of crime).
We respect your right to know details about the information we hold about you, and to correct any inaccuracies in our records. You can view and amend much of the personal information we hold about you by accessing your Fund and Seek account, however if you require further details you can contact us directly and complete a Data Subject Access Request form. All requests for personal information will be acknowledged and provided within 30 business days.
Should you wish to opt-out of receiving communications from Fund and Seek at any stage you can notify us by using ‘unsubscribe’ links or other opt-out tools provided in email communications or in forms used to apply for a fundraising account. Similarly, you can request that we permanently remove all personal information that we currently hold about you by contacting us. Once we are suitably notified, we will action your request within a reasonable timeframe.
You also have the right to withdraw your consent to our processing of your personal information at any time, the right to request the personal information we hold about you is rectified, that any of our processing is restricted and the right to data portability. You can also choose not to provide us with some of the personal information we request, however this may result in us being unable to provide you with all of our services. Please contact us for further details about any of these rights.
We are only permitted to store your personal information for as long as necessary having regard to the purposes for which it was collected or a related or ancillary purpose.
Generally, we keep your information in line with our data retention policy.
Therefore, we may delete your personal information after a reasonable period of time and, if you have not used our services for some time, you may have to re-enter or re-supply your personal information to us. At times, we may need to retain your information for a longer period where we need the information to comply with regulatory or legal requirements or where we may need it for our legitimate purposes. If we don’t need to retain information for this period of time, we may destroy, delete or anonymise it more promptly.
Although we try our best, Fund and Seek does not guarantee that website visitors will have uninterrupted or error-free access to, and use of our website. We also can’t guarantee that any files that are able to be downloaded are error-free and free from viruses or other defects. All website users need to rely on their own judgement in relation to the accuracy, completeness and suitability of all content on the Fund and Seek website.
We use cookies on our website to improve user experience. Cookies are pieces of information that a website transfers to an individual’s browser and while you visit a website, a cookie may be used to track the browser’s activities while also facilitating your ongoing access to, and usage of the website.
We use both first-party cookies and third-party cookies on our website. By using our website, you agree to us using both types of cookies in the ways described below.
First-party cookies allow us to track usage patterns and to compile data and analytics that help us to improve the content, structure and user experience of our website, but we can’t use them to identify you personally. We use cookies to store information about your behaviour on our website so we can understand what you are most interested in and what information is of most use to you. This helps us to identify ways that we can make the content of our website more relevant to you and enables us to present you with offers and specific program or service information that our data shows might be of use or interest to you, depending on your current level of engagement with us. These cookies also help to make our marketing and direct communications with you more relevant, and facilitate our ability to advertise on other websites.
Third-party cookies, including those provided by Google and Google Analytics are used on certain pages on our website. The information collected by these cookies is used for the purpose of compiling analytical reports that enable Fund and Seek to measure and record the number of visits to various sections of our website, the average time spent on the site and the pages viewed. They do not allow Google to collect any personal information from any users of our website, but they do enable Google to show our advertisements to internet users based on their previous use of our website.
Neither Fund and Seek, or any third-party, store any personal information in cookie data. Users who do not want cookie information to be collected or shared with third-parties can disable the cookie feature within their browser.
If you have any questions about our Privacy Policy or how we use or safeguard your personal information, please get in touch using the following details:
Email us: support@fundandseek.com
By post to Privacy Officer, Fund & Seek, 44 Islington Street, Auckland, New Zealand.
We aim to ensure your query is responded to and resolved in a timely and manner.
If you would like to make a complaint or learn more about your rights in relation to your personal information, please contact a the UK Information Commissioner (www.ico.org.uk), the New Zealand Privacy Commissioner (www.privacy.org.nz) or any other supervisory authority.
Last updated: 25 May 2018